QBE Insurance has highlighted the importance of routine inspections for rental properties, pointing to new research showing a gap in how often landlords assess the condition of their investments.
According to a survey of 500 landlords conducted in April 2025, 16% either inspected their properties only annually, did not conduct inspections, or were unaware of their inspection schedules.
The majority of landlords reported conducting inspections quarterly (38%) or every six months (46%), while 13% did so annually and 3% were not engaged with the inspection process at all.
QBE noted this variation could lead to avoidable claims and maintenance issues.
QBE’s technical manager for householders, Tony Waizer, said inspections provide an opportunity to catch early warning signs and act before minor issues become major costs.
“The sooner damage is identified, the less time, money, and hassle it costs the landlord,” he said.
The insurer cited examples like leaking taps, which can eventually lead to water damage or mould, and pet-related wear and tear such as torn carpets or damaged gardens.
Inspections also serve as a chance for tenants to report issues they might otherwise ignore.
QBE recommends a thorough inspection when tenants vacate to assess both potential bond deductions and safety conditions for incoming tenants.
Hazards such as broken fittings, damaged stairs, electrical issues, and mould were listed as priority items for review.
These issues, if left unresolved, could increase liability or lead to tenant dissatisfaction.
According to the insurer, frequent findings during inspections include accidental damage, water leaks, malicious acts, and pet-related destruction. In more severe cases, illegal activities such as drug manufacturing were also reported.
Claims data from QBE’s 2024 records showed that storm and water damage made up the bulk of landlord-related claims, reinforcing the need for preventive maintenance.
The company stressed that keeping inspection records can also support insurance claims by demonstrating due diligence.
The survey also explored how landlords would cope financially if rent stopped or a property became uninhabitable.
Thirty-eight percent said they could manage for no more than six weeks without rental income. Only 56% reported holding landlord-specific insurance.
Of those surveyed, 34% had tenants fall behind on rent, and 30% experienced damage caused by tenants. Among these, 17% said their losses weren’t insured – often because their policies lacked critical features like rent default cover.
Regular inspections help ensure that rental properties comply with legal safety and maintenance standards, including working smoke alarms, secure structures, and water-tight plumbing.
For landlords, this not only reduces the risk of disputes but also supports insurance claims in the event of property damage or liability claims.
Waizer said positive landlord-tenant relationships can also reduce risks.
“Where there’s a great relationship between tenant and landlord, our observation is the property is respected and rent payments are prioritised,” he said.
